Recent Posts

The First 48 Hours After a Flood Is Crucial!

3/18/2022 (Permalink)

flooded basement Don't wait! The first 48 hours are critical!!

ACT FAST. The sooner you clear the contents out of your basement during a water incident, the more likely you will be able to restore the condition to your items and possessions.

When a finished basement experiences significant water damage, such as a basement flooding or a water pipe burst, timing is everything. Where the sooner you begin the disaster recovery process, the more likely you will be able to restore the condition of your possessions and the finished basement environment.

The first 48 hours are considered the most important time period to react, as it is crucial to preventing further damage to the basement and the items within, as well as preventing a wide spread mold problem. Below are the first steps to take, preferably within these first 48 hours.

  1. Turn Off the Power. Never enter a flooded basement or touch the flood waters without cutting off the power.
  2. Call your insurance company. Policies differ. Most require special flood insurance to cover ground water leaks, but homeowner’s insurance may cover damage from indoor plumbing and hot water heater leaks.
  3. Get the water out as soon as possible. Call SERVPRO of Fairfield County to extract any standing water. If there isn’t a lot of water, you might try to get it out yourself, with a “floor sucker” or a shop-vac.

Dry everything out as quickly as possible

To prevent items and building materials from becoming ruined, dry your basement as soon as the water is removed. Ideally, the basement should be completely dry within 48 hours. After that, the potential for mold growth increases considerably. A professional restoration company might help expedite this process. Alternatively, you can consider acquiring a powerful basement dehumidifier.

Certification is Key!

3/18/2022 (Permalink)

technician extracting water in garage Our technicians are trained and always ready to help!

Certification is Key to Proper Water Damage Remediation

Flooding of any type will ruin some personal possessions (books, papers, and cloth) within minutes. In just a few hours, carpets and flooring can be destroyed as well as furniture. After only a day, walls can become damaged past repair and will have to be removed and replaced before a homeowner or renter can return to their house.


When it comes to water removal for our Columbus neighbors, we require our personnel to meet the high standards established by the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO also maintains an extensive inventory of specialized equipment built to extract flood water, regardless of the source and where it might be located in your home.

Each team member is trained on this equipment to quickly remove water. Since that is only the beginning, however, we also require them to become certified in five areas as determined by the IICRC. They are:

Water Damage - This overall course covers the many types of water damage and the effects it has on a home. Concentration is given to problems such as overflowing sewers and mold contamination.

Applied Structural Drying - This teaches each technician to use monitoring equipment, moisture extractors and specialized heaters and fans to dry walls and floors that have been under water.

Carpet Cleaning - Our team members learn to identify fabrics and the proper cleaning techniques required for each one. They also are taught to safely use the different cleaning chemicals available to us and how to use them with our vacuums and extractors.

Upholstery and Fabric Cleaning - Techs learn more fiber and cloth identification. Each person also learns about the specific cleaning issues needed to prevent fabrics from bleeding their colors, shrinking or otherwise becoming distorted from having been soaked.

Odor Control - Personnel learn to identify the source of odors caused by flooding or other water damage and the deodorization techniques available to combat them.

In addition to these areas, each technician is trained and qualified on every piece of equipment they might use on each job. Our inspectors also receive additional, specialized training to identify potential problems before they happen.

Get ahead of potential problems and call SERVPRO of Fairfield County to schedule an inspection. If you may have or suspect damage from previous flooding, call us today at 740-756-7003. We're ready to serve you.

What To Expect After A Fire

3/17/2022 (Permalink)

technician in white ppe sitting on ladder doing fire damage restoration Our SERVPRO team is ready to restore your Columbus fire damaged property.

A fire damage event is difficult for the home or business owner on many levels, and the restoration process that follows can be intimidating. Each fire event is a little different, and each will require a unique solution, although the overall general process stays the same. The steps we are listing below will illustrate the SERVPRO process for the average fire damage emergency.

  • Emergency Contact. Your restoration process begins the moment that you contact us. Our representative will ask you questions regarding the fire damage event that will help us to respond with the appropriate equipment and resources for your particular situation.
  • Inspection and Fire Damage Assessment. Our team will carefully inspect and test all the adjoining rooms of your home or business to determine the extent of the fire, smoke, and soot damage. This step is vital to us, allowing us to develop the perfect plan of action for your property.
  • Immediate Board-Up and Roof-Tarp Service. Fire damage will often compromise the condition of windows, walls, and roofing. To maintain security and to protect against further damage, we will board up missing windows and walls, and place tarps on damaged areas of the roof.
  • Water Removal and Drying. If water damage is present, the water removal process will begin almost immediately, with the goal of removing the majority of the water. Our team will then employ dehumidifiers and air movers to remove any remaining water and complete the drying process.
  • Removal of Smoke and Soot From All Surfaces. SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and all other surfaces.
  • Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. Our team uses a variety of cleaning techniques to restore your belongings to the condition they were in before the fire. We are also trained to remove lingering odors, using industrial air scrubbers and fogging equipment.
  • Restoration. This is the final step - getting your home or business back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, installing new carpet, or painting surfaces, or it may entail major repairs, such as the reconstruction of various rooms or areas.

Here at SERVPRO of Fairfield County we are here to help if your home or business suffers from damage due to a fire. 

Clogged Gutters Can Cause Unexpected Water Losses

3/17/2022 (Permalink)

leaves in a gutter It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods.

One of the biggest fears as a homeowner with a basement is your basement flooding whenever it rains. A valid and legitimate fear, this situation causes a myriad of repairs. All sorts of damage including ruined flooring and carpeting, rotted drywall, destroyed furniture, and the worst of all, mold growth can occur. These repairs can be time-consuming and costly, and your basement can even flood in dry weather.

Issues with your foundation drainage is a big cause for a flooded basement and flood damage in your home. However, the main reason for water in your basement is overflowing gutters. It is critical to keep your gutters clean to prevent water from seeping into your basement and causing floods. Quality gutter guards and even using an expert to clean your gutters out routinely keeps debris and leaves out of the gutters so they can function properly.

When your gutters do cause flooding in your basement, it can be quite overwhelming. You need to have professionals, such as SERVPRO, come to your home to help you get all the water out and repair the damages.

When your gutters are clogged with debris, the water has nowhere to go. It overflows over the gutters to the ground next to your house, only a couple feet from the foundation. As the ground is settling and moving, it stresses the foundation of your home which causes cracking, letting water enter your home. Hydrostatic pressure might force water in through the concrete. The main solution is to keep your gutters clean.

Flooded basements create not only a lot of possible damage but plenty of stress for you as well. At SERVPRO, we understand this, so we move quickly to get to your home after you reach out to us. We have the professional and industrial equipment to get all the standing water out of your home and use fans and dehumidifiers to finish the drying process. We have moisture meters to find any hidden water or mold growth as well.

When SERVPRO of Fairfield County is finished restoring your home after your basement floods, it is "Like it never even happened." Just give us a call at (740) 756-7003 so we can get started as soon as possible.

Leave The Roof Tarps To Us!

3/17/2022 (Permalink)

blue tarp on roof This residential home needed a tarp after a recent storm.

Here at SERVPRO of Fairfield County we want to take the hassle and stress out of the board up and roof tarping of your home due to a disaster.

Whether your home or business was damaged by a storm, or other structural disasters, boarding up or tarping a damaged property is a burden that you as a homeowner shouldn't have to handle. Incorrectly boarding up or tarping your home can result in further damage, making the situation worse. Whether the further damage be from moisture or animal intrusions.

Our dedicated team of professionals are on call 24 hours a day, 7 days a week, and 365 days a year to help with in case you come across unexpected damage to your home or business.

Our trained and certified professionals are here to board up or tarp your damaged property, remediate the original damage and provide you with peace of mind while helping make it “Like it never even happened.”

Preventing Fires At Your Commercial Property

3/9/2022 (Permalink)

fire damaged hotel Trust our experts!

Fire damage to your business is a serious concern. Even moderate damage can result in your facility being closed for repairs for weeks on end, and this can be financially devastating.

The unfortunate reality is that no business is immune to the risk of fire. Some facilities may be more likely to endure damage from a fire, such as a restaurant that uses open flames throughout the day. However, there are many fire hazards that are present in most workplaces on a daily basis regardless of the type of activities that take place in the building. When you know what these hazards are, you can take proper steps to address and mitigate those risks and prevent possible fire damage and smoke damage.


Electrical Concerns
Damage to electrical wiring can result in sparks that quickly lead to damaging fires. Electrical wiring damage may include frayed cords, such as those connecting desktop computers to the wall power outlets. It may also include damage to internal wiring inside the walls, and these may be damaged by pests and other forces. Electrical fires may also start when power sockets are overloaded or when equipment gets too hot. Periodically review your company's wiring to identify areas of concern that need to be addressed.


Poor Equipment Maintenance
Other hazards in workplaces are related to poor equipment maintenance. For example, failing to service your furnace regularly may result in the accumulation of dust and other flammable debris. A gas leak in the furnace could result in a fire or an explosion. Fire hazards related to poor maintenance may also include dusty, dirty or greasy components, such as air ducts and vents, kitchen exhaust vents and many other features that are used throughout your facility. Scheduling necessary maintenance can decrease fire risk in these areas.


Flammable or Combustible Materials
Flammable and combustible materials are most commonly associated with industrial and warehouse environments, but even restaurants, hotels, dry cleaners and many other types of business may store combustible materials on-site. These materials should remain properly sealed according to the manufacturer’s recommendations at all times.


As you can see, there are numerous fire hazards that could result in serious damage to your business. If your business has already experienced fire damage, it is essential that repair work is completed as soon as possible. SERVPRO of Fairfield County is your trusted leader in the restoration industry. We can quickly restore your building to its previous condition so that operations can resume in your place of business. Call us today!

Why Do I Need an Emergency Ready Profile?

3/9/2022 (Permalink)

emergency ready on tablet and phone This is a free service offered by SERVPRO that provides you with all the information needed in an emergency that you can access directly from our app.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. The Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

Call SERVPRO of Fairfield County at 740-756-7003 to get started on your SERVPRO Emergency Ready Profile today!

What Are Soot Tags?

3/9/2022 (Permalink)

soot tags after a fire Here is an example of soot tags. You can see how closely they resemble spider webs.

As fire damage specialists, we see a lot of fire damaged residential homes and commercial properties. The damage can either be extensive or very minimal. One of the most common visible instances of fire damage are soot webs, the technical term for them are "Soot Tags". They look exactly like spider webs. Rest assured, you did not have magical "fire spiders" that created these cobwebs in your home.

Soot Tags form in areas of low circulation when petroleum/synthetic based sources burn. During a fire the heat of the fire moves into colder areas since the air seeks to create equilibrium. The soot then rides in the air with the heat particles that follow the air into those colder areas with low circulation and are able to concentrate. Since that soot is a product of combustion the particles themselves are charged which makes it quite easy for them to create long chains of soot or soot tags. So while it looks like a lot of soot got stuck on pre-existing spider webs it is actually a whole new structure. 

If you notice that you have soot tags in your home or business after a recent fire, do not try to clean it up yourself. Any time you try to clean soot without the proper chemicals, tools and experience, you’ll likely cause further damage in your home. That's why our SERVPRO of Fairfield County Team is here to help, we are the fire damage restoration specialists at your service 24-7!

Are You Covered?

3/4/2022 (Permalink)

insurance policy form Rest easy during a storm knowing your insurance policy has you covered.

Bad weather can spring up without much of a warning. Most of the time when a flash flood or bad thunderstorm is threatening your area, you barely have enough time to find shelter. As a homeowner, it is important that you think about these moments before they occur.

Do you have the correct insurance policy? Is your home going to be covered in the event of a disaster? Is the amount of coverage going to be enough to restore your home? Thinking about these questions before the storm damage occurs can make your life after the storm much easier.

Before you do anything else, stop and make sure your home is covered for the following:

  • Water and Windstorm Damage
  • Debris or Tree Removal
  • Sewer Backup Due to Flooding
  • Sump Pump Failures Due to Flooding
  • Additional Living Expenses In Case A Storm Forces You Out of Your Home

Once you have the proper home insurance coverage for storm damage, you can feel safer during the event of a disaster. Seeing your home damaged after a major storm can be heartbreaking. The best thing you can do for your family and your home is to begin the storm damage recovery immediately.

Our SERVPRO of Fairfield County Team is here to help after every storm. We are available 24 hours a day and 365 days a year!

Who Should You Call After A Storm

3/4/2022 (Permalink)

wet ceiling from water damage This home experienced water damage due to cracks in the roof which lead to water making its way inside the home.

Who Do You Call?

When a storm comes down quick and fast, it often finds the cracks in the roofs, or the storm floods a part of your home and remediation is often needed. Most homeowners do not think about who their remediation company might be if needed. Most people may never experience something like this and the idea of a contractor coming into your home is sheer terror. With all the nightmare stories that exist about contractors, it is no surprise!

We Will Put You At Ease

Here at SERVPRO of Fairfield County, we want to put your anxiety about hiring someone to come and make repairs to your home. We are here to help you get your home put back together and walk you through the entire process. We want to make sure that you have the confidence when you hire us that we will get the job done efficiently and correct the first time. Things are going to happen, how we react to them and how we prepare for them is the difference.

Call our SERVPRO of Fairfield County Team today at (740) 756-7003 for all of your storm damage needs. We are always here to help!